States and Reviews

Clear review stages for client delivery and follow-up

Custom states, owners, labels, permissions, and review paths keep client work moving.
Configure the workflow around how each account is delivered.

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Guardrails that enforce process,
not slow it down

States, owners, labels, due dates, comments, and human sign-off configured around each project.

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States that match your process

  • Use standard project states to show what is waiting, active, under review, completed, or cancelled.

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Human review before important handoffs

  • Assign an owner, record review feedback in comments, and move the item only after the responsible person signs off.

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Project-specific delivery stages

  • Configure states and saved views around the type of client work delivered by each project.

WORKFLOW SETUP

Configure in clicks,
update on the fly

  • Configure project states, labels, owners, dates, and review conventions during implementation.

  • show-filled

    Documented state and review setup

  • toggle-filled

    Update states without losing project context

  • Use filters and saved views to find work by state, owner, label, or priority

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STATE GROUPS

Five state groups with custom states

  • Backlog, Unstarted, Started, Completed, Cancelled. Create custom states inside each group to match your process.

  • edit-filled

    Add, edit, reorder, and delete states per project

  • cursor-02

    Control which states accept new work items

  • State

    Set default states for new work items

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WORKFLOW ASSIST

Workflow context before your
team has to chase it

Use clear states, labels, owners, and follow-up rules to keep client work from stalling. next transition

Clear workflow states, labels, and ownership show the next step from work item context and recent activity.

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Flag stuck items

Saved views and workflow states make stale work easier to review before the next status call.

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WORKFLOW DETAILS

Small details that make
workflows easy to love

Built to keep your team in flow without hiding the process

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Work-item activity history

  • Review available work-item activity, comments, and state changes in context.

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Project conventions

  • Each project can use its own standard states and saved views. Community does not enforce separate workflows by work-item type.

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Owner-controlled setup

  • Project owners and admins manage project settings; review responsibility is recorded through ownership and comments.

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Standard state groups per project

  • Projects use standard state groups and configurable project states. Review affected work items before changing or deleting a state.

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Change states carefully

  • State changes require an impact review; automatic workflow fallback is not promised in the Community deployment.

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Human review remains explicit

  • Community does not enforce approval transitions. Owners record review feedback and move work only after the responsible person signs off.

Connected features

State context supports connected delivery

States, owners, dates, comments, and saved views show progress; formal governance requires separately licensed Commercial controls.

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Your review process, your infrastructure

Deployment scope depends on the selected hosting model, Community capabilities, infrastructure, and separately agreed services.

  • Installation planned for your infrastructure

  • Docker-based deployment

  • Backup requirements scoped separately

  • Instance administration for instance config

  • Private deployment available

  • Trello migration available after assessment

  • Admin panel for SMTP, auth, and more

  • Documented instance operations

Security, permissions, and hosting control

WhiteLabel gives agencies the controls clients expect: available roles, visible activity, hosted deployment, and self-hosted options.

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Built around practical access controls

  • Available workspace and project roles, private hosting options, and visible work-item activity for each client workspace.

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Hosting options for reliable delivery

  • Managed and self-hosted options require a written backup and support scope before those services are represented as included.

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Access controls for every workspace

  • Role-based permissions, client workspaces, and activity history keep access controlled.

Branded client

delivery starts here

Nacelle