Collect client requests, assign owners, record decisions, and keep each response visible from intake to resolution. This configurable WhiteLabel workflow example gives agencies a practical starting point that can be adjusted to match the service, team, and client relationship.
Record the request source, feedback summary, client, owner, priority, target date, decision, and response. Suggested stages are New, Reviewing, Planned, In progress, Waiting for client, and Resolved.
Clients can submit context, attach examples, answer questions, and see whether feedback is under review, planned, or complete.
This is a configurable feedback workflow, not a survey platform, customer support inbox, sentiment engine, or automated product research system.